Whether you are enquiring/booking a holiday by phone, email or via our website, CHIC Locations will ask for your name, telephone number, e-mail address and your postal address. This information will be stored and used to communicate with you. We shall not sell your personal information nor pass on your details to other companies for marketing purposes. We ensure that proper security measures are in place to protect your information.
When you book a holiday with CHIC Locations, we shall need your address so that we can send you a confirmation invoice, as well as your travel documents and in case we have to write to you about any part of your booking in advance of your holiday. In addition, we may have to disclose information to the relevant suppliers such as airlines, hotels and local destination agencies who in turn may have to pass these on to the Government authorities. This may include sensitive information such as dietary, religious or disability requirements. This information may also be provided to public authorities (such as customs/immigration) if required by them or as required by law. Kindly refer to our booking conditions. In making a booking you consent to this information being passed to the relevant bodies.
If your holiday is outside the European Economic Area, controls on data protection in your holiday destination may not be as robust and strict as in the UK, although, as a matter of contract with each supplier, we ask that they totally respect the confidential nature of any information supplied in the servicing of your booking. We shall not pass any information to any party not involved or part of your travel arrangements.
From time to time, we may use this data for marketing reasons to communicate, via post or e-shot/email, promotional offers/ideas that we think will be of interest to you. If you do not want your information or data to be used or disclosed in this way, you may elect to do so by indicating at the time of enquiry or contacting CHIC Locations. For all forms of marketing communication, you will be given the opportunity to opt-out of receiving occasional marketing information from CHIC Locations. If your contact details have changed or you wish to be removed from our database, please email us with your details or please click the unsubscribe link included in our e-shots.
Website and Cookies
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server.
From time to time, we study visitor trends and use Google Analytics or similar programmes to help analyse how users use our site. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages are explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the website. This information is not used to develop a personal profile of you. The log files are regularly purged.
The Chic Locations website may include hyperlinks to other websites. Your use of such hyperlinks is not subject to this policy statement. If you use the hyperlinks then you will be leaving the website. Your access and use of other websites will not be governed by this policy statement and it is your responsibility to check the other websites and the privacy policies that may govern those sites to ascertain how your information and data will be treated if you access and use them.